Payment and InSurance:

Frequently Asked Questions

Q: Do you take insurance?

A: Yes, Rise Up Counseling is currently in network with Aetna (excluding Banner/Aetna Plans), Blue/Cross, BlueShield, Cigna/Evernorth and United Healthcare (excluding AHCCCS/UHC plans).

Q: My insurance is not one that you take. What are my options?

A: You may pay the cash rate of $150 per session. We are also happy to generate a superbill so that you can submit it to your insurance for reimbursement.

Q: Do you accept sliding scale?

A: Yes, sliding scale rates are $110 per session. We accept sliding scale on a limited basis, but you are welcome to inquire as to an available slot.

Q: How can I pay you?

A: All major credit/debit cards are accepted for payment. HSA/FSA cards may also be used as therapy is considered a medical expense.

Q: When is payment due?

A: Payment is due at the time of the session. A card on file will be charged. All clients are charged prior to the session beginning. If there is a payment issue, it will be resolved before beginning the session.

Q: Do you have payment plans available for paying for sessions?

A: No, we do not.

Q: What happens if I need to miss a session?

A: If you need to miss a session, your therapist must be notified within 24 hours of the session date and time. If this notice is not given, you will be expected to pay the full session rate of $150 as a late cancel/no show fee.